Privacy Policy

Overview

Backup Generator Guide ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website at backupgenerator.guide.

Information We Collect

Information You Provide

When you use our calculator or contact form, you may provide:

• Name
• Email address
• Phone number
• Home address or zip code
• Information about your home (square footage, appliances, etc.)

Information Collected Automatically

When you visit our site, we automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

We use Google Analytics to collect this information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

How We Use Your Information

We use the information we collect to:

• Provide generator sizing recommendations
• Connect you with local generator installers (only with your consent)
• Respond to your inquiries
• Improve our website and services
• Send relevant follow-up information (if you opt in)
• Analyze site usage and trends

How We Share Your Information

We do not sell your personal information.

We may share your information with:

• Generator installers: When you request quotes, we share your contact information and project details with local installers who can serve your area. This only happens when you explicitly request to be connected.
• Service providers: We use third-party services for hosting (Vercel), database (Supabase), and analytics (Google Analytics). These providers only access your information as needed to perform their services.
• Legal requirements: We may disclose information if required by law or to protect our rights, safety, or property.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Lead information is typically retained for 2 years. You can request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent for data sharing with installers

To exercise these rights, contact us at hello@backupgenerator.guide.

Cookies

We use cookies and similar technologies to analyze site traffic and understand how visitors use our site. You can control cookies through your browser settings.

Security

We implement reasonable security measures to protect your information, including encryption in transit (HTTPS) and secure data storage. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date.